Jaltest Recovery Fee

Jaltest Recovery Fee (SKU 29226) — $500

The Jaltest Recovery Fee (part #29226) is required when you need to reinstall Jaltest software onto a new or different computer and your license has expired, or when you need to transfer the software to a different device even if the license expired within the last 45 days. This is an administrative service fee processed through Cojali USA Customer Support — it is not a software subscription or a renewal of your Jaltest license.

Understanding when you need this fee and when you do not can save you $500. Read the conditions below carefully before purchasing.

When the Recovery Fee Is Required

• License expired more than 45 days ago and you need to reinstall Jaltest on any device — the $500 Recovery Fee (part #29226) is required, processed through Cojali Customer Support at customersupport@jaltest.com
• License expired within 45 days but you want to move to a different laptop — even within the 45-day window, changing devices requires the Recovery Fee

When the Recovery Fee Is NOT Required (No Charge)

• License expired less than 45 days ago and you are reinstalling on the same device — this recovery is at no charge

What Recovery Gives You

• Reinstallation of the last software version the customer downloaded and installed while their license was active — not the current software version if a newer version was released after expiration
• Ability to install onto a new or replacement device
• Processed through Cojali USA Customer Support team

Important Conditions

• Your Jaltest software version must be at least version 22.1 or newer to be eligible for recovery
• Recovery restores access to the last downloaded/installed version — it does not provide the latest updates unless you also renew your license
• Jaltest hardware (V9 Link) must still be present and functional — the software cannot run without the physical interface
• After recovery, renewing your annual license (CV, OHW, or AGV) is the path to getting back on current software with full update access

How to Process a Recovery

1. Contact Cojali USA Customer Support: customersupport@jaltest.com
2. Provide your license information and Purchase Order for part #29226
3. Cojali Support will process the recovery and provide reinstallation instructions

Who Needs This

Shops that experienced a computer failure, upgraded to a new laptop, or let their Jaltest license lapse and now need to get the software reinstalled. Also relevant when taking over a shop that has existing Jaltest hardware and wants to reactivate the software on a different machine. If your license is still active and you are reinstalling on the same device, contact Cojali first — you may not need this fee.

Why Buy From OEM Diagnostic Tools?

We have been a Jaltest specialist since 2016. If you are not sure whether you need the Recovery Fee or just a standard reinstall, call us before you purchase — we can often help you figure out your situation and point you in the right direction without an unnecessary $500 expense.

• Free shipping on applicable orders
• Free tech support: 866-217-0063
• Honest advice on whether the Recovery Fee applies to your situation
• Help navigating Cojali Customer Support if needed

Call 866-217-0063 for quick answers and help!