{"product_id":"one-year-subscription-advanced-technical-support","title":"One year subscription Advanced Technical Support","description":"\u003ch2\u003eJaltest Advanced Technical Support — One Year Subscription (Part #70801008)\u003c\/h2\u003e\n\n\u003cp\u003eJaltest Advanced Technical Support (ATS) is a one-year subscription add-on that gives active Jaltest users direct access to US-based, ASE-certified diesel technicians who can help you work through complex diagnostic and repair situations in real time. At $995\/year, ATS is the difference between being stuck on a difficult fault and having an expert on the phone walking you through the procedure. An active Jaltest license is required to purchase.\u003c\/p\u003e\n\n\u003ch3\u003eWhat Advanced Technical Support Provides\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUS-based ASE-certified diesel technicians on the line\u003c\/strong\u003e — Actual diesel tech expertise, not a general customer service team\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAssistance with bi-directional actions and advanced procedures\u003c\/strong\u003e — Guided walkthroughs for calibrations, parameter settings, injector coding, DPF operations, and dealer-level actions within Jaltest\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnection issue troubleshooting\u003c\/strong\u003e — Help resolving communication failures between Jaltest and specific vehicles, ECUs, or systems\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical data retrieval and interpretation\u003c\/strong\u003e — Expert assistance in reading and understanding live data parameters, fault code context, and system status\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccess to technical information beyond the Jaltest software\u003c\/strong\u003e — ATS technicians can pull from additional OEM resources when needed\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e2 Jaltest Central Services actions included\u003c\/strong\u003e — Subscribers receive two complimentary Central Services actions per year (Detroit Diesel ECU programming actions excluded)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStreamlined ticket and phone support\u003c\/strong\u003e — Access via the Jaltest software interface or by calling the dedicated ATS support line\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eCoverage Segments Supported\u003c\/h3\u003e\n\u003cp\u003eATS provides support across all Jaltest diagnostic segments:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCommercial Vehicles (CV)\u003c\/strong\u003e — Trucks Class 3–8: Peterbilt, Kenworth, Freightliner, Mack, Volvo, International, Western Star, and more\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOff-Highway\/Construction (OHW)\u003c\/strong\u003e — CAT, John Deere, Volvo CE, Komatsu, Bobcat, Doosan, JLG, and others\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAgricultural Equipment (AGV)\u003c\/strong\u003e — John Deere, Case IH, New Holland, Kubota, Massey Ferguson, and more\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaterial Handling Equipment (MHE)\u003c\/strong\u003e — Hyster, Yale, Linde, CAT, Genie, and others\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMarine\u003c\/strong\u003e — Yamaha, Mercury, Volvo Penta, Yanmar, and others\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhen ATS Pays For Itself\u003c\/h3\u003e\n\u003cp\u003eIf ATS helps you resolve one job per month that you'd otherwise have to escalate to a dealer — or that would have sat on the lift while you chased down information — the subscription more than pays for itself. ATS is especially valuable for independent shops taking on heavy-duty diesel work across multiple brands, for fleet maintenance teams handling their own advanced diagnostics, and for any operation that bills revenue from dealer-level procedures on equipment they don't see every day.\u003c\/p\u003e\n\n\u003ch3\u003eAvailable Hours and Access\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eMonday–Friday, 8am–7pm Eastern Time\u003c\/li\u003e\n\u003cli\u003ePhone line and in-software ticketing access\u003c\/li\u003e\n\u003cli\u003eRequires active Jaltest license\u003c\/li\u003e\n\u003cli\u003eOne-year annual subscription\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhy Buy From OEM Diagnostic Tools?\u003c\/h3\u003e\n\u003cp\u003eWe've been a Jaltest specialist since 2016 and carry every add-on in the Cojali USA lineup. If you want to understand exactly what you get with ATS before committing, call us. Free shipping, free tech support at 866-217-0063, full warranty support, and honest guidance on what's worth buying for your operation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCall 866-217-0063 for quick answers and help!\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jaltest","offers":[{"title":"Default Title","offer_id":55288239849640,"sku":"70801008","price":1130.32,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0336\/1905\/0628\/files\/jaltest-gen-70604017-01_caa1302c-6337-45f1-8de2-6021b043031b.png?v=1772072392","url":"https:\/\/dieseltruckdiagnostictools.com\/es\/products\/one-year-subscription-advanced-technical-support","provider":"Jaltest Laptop Based Diagnostics","version":"1.0","type":"link"}